Contacting the FCC

Financial Consumer Protection Center (FCC)

For information, enquiries or complaint filing with regard to financial products and services provided by financial institutions and
companies under the Bank of Thailand’s supervision, please contact the FCC via the contact information listed below.

For walk-in customer service, please visit us during operating hours between 8.30 a.m. - 12.00 p.m. and 1.00 p.m. - 4.30 p.m.
(Monday - Friday) at:

Head office (Building 3, 5th Floor)

Financial Comsumer Protection Center (FCC)
273 Samsen Road, Wat Samphraya
Phra Nakhon District Bangkok 10200
(FAX) 0-2283-6151

Northern Regional Office

Financial Literacy and Consumer Protection Division
68/3 Chotana Road, Mueang Chiang Mai District
Chiang Mai 50300
(FAX) 0-5393-1103

Northeastern Regional Office

Financial Literacy and Consumer Protection Division
393 Srichan Road, Mueang Khon Kaen District
Khon Kaen 40000
(FAX) 0-4324-1045

Southern Regional Office

Financial Literacy and Consumer Protection Division
472 Phetkasem Road, HatYai District
Songkhla 90110
(FAX) 0-7423-4701

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